Terms of service

OVERVIEW

Welcome to Cardcastle3D.

Throughout the site, the terms “we”, “us” and “our” refer to Cardcastle3D. Cardcastle3D operates this website and online store, including all related information, content, features, tools, products and services in order to provide you, the customer, with our products and services (the “Services”).

Our store is hosted on Shopify, which enables us to sell our products and provide the Services to you.

The following Terms of Service (“Terms”) describe your rights and responsibilities when using our Services.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence.

To use our Services, you may be required to provide certain information such as your email address, billing information, shipping address and payment details. You agree that all information you provide is accurate and complete.

You are responsible for maintaining the security of your account and for all activity that occurs under your account.

SECTION 2 – OUR PRODUCTS

Many Cardcastle3D products are 3D printed or made-to-order.

We make every effort to display our products accurately. However:

  • Product colors may vary depending on screen settings

  • 3D printed products may contain minor layer lines or small variations inherent to the manufacturing process

  • Final appearance may vary slightly from product photos or renders

All product descriptions and pricing are subject to change without notice.

We reserve the right to discontinue products or limit quantities at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

Cardcastle3D reserves the right to accept or decline any order at our discretion.

Orders are only accepted once payment has been processed and we confirm the order.

We may cancel orders if:

  • Pricing errors occur

  • Product availability changes

  • Fraud or misuse is suspected

Purchases are subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices do not include:

  • Applicable sales taxes

  • Shipping costs

  • Customs or import fees (for international orders)

You agree to provide accurate billing and payment information for all purchases.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

Cardcastle3D is not responsible for shipping delays caused by:

  • Postal carriers

  • Customs processing

  • Weather or other external factors

Once an order is transferred to the shipping carrier, risk of loss transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including:

  • Product designs

  • Logos

  • Images

  • Text

  • Branding

  • 3D models

is the intellectual property of Cardcastle3D unless otherwise stated.

You may not reproduce, copy, distribute, modify, or sell any content from this website without written permission.

SECTION 7 – THIRD-PARTY TOOLS

Our Services may include tools or links provided by third parties.

We do not control or guarantee the functionality of third-party services and are not responsible for issues that arise from their use.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

Cardcastle3D is not responsible for the content, policies, or practices of third-party websites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Cardcastle3D uses Shopify to power our online store.

However, all purchases made through this store are between you and Cardcastle3D. Shopify is not responsible for any products sold through our store.

SECTION 10 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

Some information may also be processed by Shopify to provide our store services.

SECTION 11 – FEEDBACK

If you submit feedback, ideas, suggestions, reviews, or other content to Cardcastle3D, you grant us permission to use that content for marketing, promotional, or operational purposes.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally there may be errors in product descriptions, pricing, or availability.

We reserve the right to correct any errors and update information or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use our Services to:

  • Violate laws

  • Infringe intellectual property rights

  • Harass or harm others

  • Transmit malicious software

  • Attempt to hack or disrupt our website

We reserve the right to terminate access to the Services for violations of these Terms.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

To the fullest extent permitted by law, Cardcastle3D disclaims all warranties, including implied warranties of merchantability or fitness for a particular purpose.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Cardcastle3D will not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 16 – GOVERNING LAW

These Terms of Service are governed by the laws of Ontario, Canada.

Any disputes will be handled by the courts located in Ontario, Canada.

SECTION 17 – CHANGES TO TERMS

We reserve the right to update or change these Terms at any time.

The latest version will always be posted on this page.

SECTION 18 – CONTACT INFORMATION

If you have questions about these Terms of Service, contact us at:

Cardcastle3D
josh@cardcastle.ca
Ontario, Canada